Testimonials

What Our Clients Say

Kelvin T

A big kudos to Ken for the professional service in getting my Mom’s trailer home furnace back up and working. 

David H

Paul was absolutely amazing to have to work on my furnace!  We will definitely call us back for future service work!

Sharon

Your young man Spencer that you sent to my house was exceptional!  He is very pleasant, calming and did excellent service for me!

Penny S

Your service tech was here in a timely manner and he got my hot water heater going for me, so I was completely satisfied. Thank you!

Mervin S

Paul is an excellent service tech, that I was completely impressed with! He is neat, clean and very knowledgeable! Paul knows what he is doing and I will gladly ask for him again in the future!

Matt W

I couldn't be happier with Brian Benz (HVAC), Reed Gentzkow (Plumbing), and their guys over there. Had a long list of miscellaneous plumbing issues, a whole-home water filtration system, humidifier for the hvac system, and an Air-Bear Air Filtration System. They have great customer service and outstanding workmanship. I'll be going with Advanced Mechanical for all of my future plumbing and HVAC needs!

Carol S

One of your service technicians, Derek, not only did a fabulous job on my preventative maintenance service call this past week, but went out of his way to re-attach a piece of a shingle that had been hanging from my roof for a while.   This wasn’t part of his job and he could have walked away from it.  I didn’t even ask him to do this and he mentioned to me that he tacked it back in its place for me!  That is exceptional customer care that you just don’t see anymore.  Thank you all for your wonderful employees!

Dia R

Shout out to you guys at Advanced Mechanical!  Discovered my AC broken this am, and you had it fixed by 12:30!!

Tom F

I was VERY, VERY impressed with Paul yesterday. Paul was very knowledgeable, friendly & found the problem right away with my furnace!

Linda L

I love my new kitchen faucet. No more paper towels under the sink to catch all of the leaks from the old faucet.  I am truly the world’s worst procrastinator. Spencer did a really good job. Please thank him again for me.

Thank you so much for your kindness and being so helpful every time I called. Take care and stay warm. 

Theresa G

(Theresa's) furnace stopped working Sunday night and she called into your office and had nothing but great things to say about Paul.  He was responsive, had everything needed, and was very friendly.  He even identified a potential issue and fixed it for Theresa.  If you could make sure this technician gets this compliment of a job well done that would be greatly appreciated.

I know in business you are more likely to hear of a complaint then a compliment.  I thought this would be a great way to show that your company is doing a great job in our community. 

Lois M

Adam is the nicest and kindest gentleman I've ever had for service at my house – thanks for taking such good care of me!

Scott D

I wanted to let you know that you have a very professional service technician in Paul!  He went above and beyond and walked me thru my system step by step to make sure that I understood it and was comfortable when using it.  I was so impressed with Paul and feel like this is a well-deserved compliment for a job well done!  Thank you!

JP-Leslie M

Brian - Thank you and your teams (HVAC and Plumbing) that worked on our home. It is truly amazing and we are blessed. All of your crew took the time to answer our questions in a professional manner. Leslie and I would also like to extend a huge Thank You for the contribution of the garden bench that commemorates my Service and Purple Heart! It is a truly amazing and a beautiful addition to our home!

Ronald W

Very pleased with your service as always 🙂 

Marlin K

Response time has always been prompt and service personnel have been professional!

Bill & Mary Jo

Brian ~ Thank you for visiting with my wife and I today. It would have been easy for you to simply quote us prices for your products today but you asked the "why" question and that helped us greatly! Although we are now going to use our existing equipment for a bit longer, we have decided to purchase from your firm when the time comes. You gave us some great advice and for that we are grateful. Thank you!

Ken S

Of all the plumbers I have had in the past, Paul was by far the most educated and easiest to work with! Thank you Paul and Advanced Mechanical for everything – you are so pleasant to work with!

Jon D

If you are looking for service that includes integrity, honesty and knowledge, this is the place! Brian (the owner)took the time personally to make sure that job was done right. The job was finished on time and on budget. Thanks for renewing my faith in humanity after dealing with another ac company in town that could learn a lot from Brian and his staff. Thank you!

Ben C

The staff and service of Advanced Mechanical was outstanding. Our house was serviced with the utmost care and cleanliness, and we were extremely satisfied with the finished product. I would highly recommend the Advanced Mechanical team for any of your heating/cooling needs.

Sheri B

Thank you to Bruce and Advanced Mechanical for coming to my rescue yesterday when my air conditioner was not working. If you do not have the maintenance agreement with them, consider doing this because it is definitely worth it!

Eugene F

We want to thank you and Ken for the service your company provided!  Ken was very professional and informative as to the process used to resolve our problem! Thank you.

Bret S

Arrived when they told me they would- got the job done - very personable service technician as well!

Roger B

Excellent installation of the Carrier furnace and central air. The techs were friendly, hard workers and did a professional job. They cleaned up when the project was finished. The COR WIFI controller was programmed and explained. The billing was exactly as quoted. Highly recommended company

Wendy K

Thanks to Spencer and your staff at Advanced Mechanical!  You were all wonderful and didn’t give up until we had “hot water.”  It is very much appreciated!

Andy S

You guys are fantastic! I referred you to my brother recently and will continue to use you guys and share with others who have a need for your service. Thank you!

Dan R

Spencer did a great job at my house! He was very professional and super particular when doing the work. Thank you! 

Brad O

I was super impressed with your service tech, Dusty! I booked him out to do a future service call based on his performance today. Thank you!

Ken S

Had an emergency plumbing issue and Advanced Mechanical (Heidi) had a plumber dispatched immediately. Heidi has always been a pleasure to work, friendly and customer focused right from the beginning. Paul the plumber was the most knowledgeable and friendliest person I have ever met. He found the source of the problem which was a valve problem hidden within the basement ceiling/sheet-rock. He absolutely nailed the location on his first cut into the sheetrock, which was minimal. I would highly recommend Advanced Mechanical to everyone, for their superior service which has always been consistent since we began using them in 2007. Thanks.

John C

Gotta say I was scared to death when my AC stopped working over the weekend. Called Advanced and set up a service call. I was expecting the worse...figured they... would convince me I needed a new unit or spend a bunch of money on labor. The man that showed up was awesome! Here less than half an hour, and was completely up front the whole time. He replaced the capacitor, tested the AC, and shook my hand telling me it was now running perfectly! Great price, great service! Thank you guys! I will recommend to everyone!

Wendy W

Shane fixed our garage sink yesterday..... Advanced Mechanical always finds the very nicest and capable employees ever! That is not easy to do in today's market! Hats off to you all!

Pam M

I just had to write a note to inform you that I received excellent service from Dusty! Thank you!

Kathy I

I am super impressed with the job that Dusty did for me! He has the perfect personality for the job!

David P

I wanted to let you know that I was very pleased with the work that Adam did for me! He resolved an issue that I had ongoing for some time. Thank you!

Patty B

Just wanted to let you know that David, your plumbing service tech, did an awesome job! He went far beyond what he needed to do. He fixed our boiler problem and then continued to check everything else. He found a small leak on the pipe coming into our water heater, which is something that we probably would not have noticed. We were very impressed with his customer service and arriving early. Thank you!

Angie

Your service technician, Bruce, was very professional and extremely nice today. Thank you for sending him out and for a job well-done!

Stacy B

I just wanted to compliment your service technician that came to my house today. He was prompt, very professional and went above and beyond to give me educational tips in regards to my air conditioner! Thank you!

Larry S

I just had to write a quick "Thank You" to let you know how much I appreciate the work your guys did for me, as well as what you did for my good friend! We are both VERY HAPPY customers! Many Thanks!

Dan P

Thanks Advanced Mechanical Inc. for getting our air conditioning to drain properly and for the extra maintenance advice. Your guy was professional and helpful. It was a great experience!

Beck S

I am just calling to compliment one of your Plumbing Service Techs! Cole is a keeper and sticks to something until he has perfected it. He is very personable and polite! I can just tell you have a "great guy" working for you! Thanks Advanced Mechanical!

Steve R

I sent an email to you on Monday at 10:53 p.m., and Tuesday at 7:45 a.m. your Advanced Mechanical truck was pulling into my driveway. I got home from work on Tuesday at 3:00 p.m. and my house was cool! Now this is service! Thank you Brian and the crew at Advanced Mechanical!

Rick M

I just wanted to call today to let you know that I was very impressed with your service technician today. Derek was very thorough!

Bill D

I just wanted to call to let you know how wonderful your Service Plumber, Scott, is!

Joanne A

I'd just like to say that Scott was very nice! He was friendly and efficient! I really appreciated his help putting my soap dispenser in. Thanks Scott!

Matt R

We wanted to thank you for sending a very good and knowledgeable plumber to us today. You are the first company that actually took the time to do the job right and it wasn't a very fun job to do. We appreciate that!

Mike G

I wanted to let you know that your Service Tech was timely and very knowledgeable today, as well as very professional. We will definitely be using your company again!

Bill D

John made a service call to our house this morning and we must say we were totally impressed! He was not only on time but efficient, tidy and very polite. He did an excellent job and we will totally recommend your company to everyone we know. Thank you for your super great service!

Geris

Hopfauf Custom Builders

Advanced Mechanical has been our contractor of choice for quite some time in plumbing and heating services. Organized, easy to work with, uncompromising in quality and workmanship, and always there to back us up if there is ever a warranty issue. Advanced Mechanical is a great team player in getting our projects done within the budget and on time.is!

Norma H

Thanks for the good work Spencer!

Viki

Hallmark Homes, Inc

Our company has used Advanced Mechanical for heating and air as well as plumbing installation for over 10 years. They are always professional and helpful on the job site and take pride in the work they do. Brian Benz is available to answer any questions that may arise and he takes the time to make sure any concerns are handled. It is clear that Advanced Mechanical is dedicated in continuing to building a great company and making sure their customers are happy!

Debbie

Redford Signature Homes

Advanced Mechanical has been of great service to Redford Signature Homes when it comes to both heating and plumbing. I have been extremely pleased with their timeliness of estimates all the way to the finishing touches on new construction. The greatest thing about this company is the fact that I can call or email with a question or concern and my answers come back in a timely fashion. The guys are great to work with in the field and clients comment on their friendliness.I have contracted many homes in other parts of SW North Dakota and Advanced Mechanical has always been there for me with their quality work. I appreciate all that they have done for me to help my business grow in the past 10 years!

Russ O

Adam was an exceptional professional. He was excellent at explaining how to use our new thermostat.

Stephanie H

I was SO pleased with how fast our water heater was fixed this morning! Less than 3 hours after I called, we had hot water again! John was friendly and worked quickly. Reasonable cost too. Thanks Advanced Mechanical!!!

Kostas and Deanna V

We're very pleased with our experiences with Advanced Mechanical during the past five years. We are impressed with the timely service and high level of professionalism. Everybody we dealt with was very helpful and knowledgeable. Advanced Mechanical is a locally owned company that always delivers. We would highly recommend this company!

Jordan and Lacy H

Our experience with Ken and the staff at Advanced Mechanical was second to none. Recently, during the hottest part of the summer, our central air went out. Ken was on-site within 24 hours of the call and went above and beyond to ensure the unit was working. Much to our dismay, the central air unit was over 30 years old and needed to ultimately be replaced. Ken quoted me a reasonable price and within one week was there to install the new unit. The mechanical room in which they were working was small and very cramped but Ken and another crew member completed the job is less than 4 hours and by dinner time the house was cool again. We can't say enough about the staff at Advanced Mechanical for being prompt, polite and perfectionists when it comes to the work they do. 

Amy S

We installed Advanced Mechanical air conditioners and furnaces when we built our home 8 years ago. We are very happy with their products and we have them serviced yearly by Advanced Mechanical. The Advanced Mechanical employees are easy to work with, very professional and courteous from their technicians to the receptionist to the owners. We would highly recommend Advanced Mechanical and their products to anyone..

Lacy H

Office Manager, Prairie Rose Family Dentists

We use Advanced Mechanical for multiple services, parts and installations and we have never been disappointed. The time it takes someone to respond when there is an issue is very important to us and Advanced Mechanical has never let us down. Their team is very knowledgeable and they never hesitate to help with even the smallest of problems or greatest concerns. We know the owners and their dedication to customer service and providing the highest quality of service definitely exceeds expectations. We are happy to continue our relationship with Advanced Mechanical!

Casey and Kristie C

Working with Brian and the crew at Advanced Mechanical was an excellent choice for us during our new home construction. Their expertise with our heating and air system was amazing. The guys on the job site all knew the plan well and were able to help with questions along the way. It is great to work with such good people and a trusted family owned local company.

Bianca D.

Thank you for taking on this job for usJohn and I are pleased with the work your crew did. They were impressive. All were respectful, professional, and worked hard to get the job done in a timely mannerPlease express our sincere gratitude to all of themHappy Holidays!

 

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